Cancellation Policy

Introduction

At Vidyashilp Academy Fairtrade eCommerce store, we value our customers and aim to provide a seamless booking experience. To ensure clarity and fairness, we have established the following cancellation policy:

Order Cancellations

Customers may cancel their booking or order only if payment has not been completed. Once payment has been processed and confirmed, cancellations will not be accepted.

Cancellation Process:

To cancel your order:

Once you have received the email with the payment details, please reply ‘Cancel my order’ along with the order invoice number and your name to the email.
We will reply back with a cancellation acknowledgement.

Important Note:

Cancellation requests will only be considered if payment has not been completed. If payment has already been processed and confirmed, the booking/order will be considered final and non-refundable.
Exceptions to this cancellation policy may be made at the discretion of Vidyashilp Academy Fairtrade eCommerce store in extenuating circumstances, such as documented emergencies or unforeseen events. Any exceptions granted will be evaluated on a case-by-case basis.

If you have any questions or concerns regarding our cancellation policy, please contact our customer service team.
Vidyashilp Academy Fairtrade eCommerce store reserves the right to update or modify this cancellation policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or communicated through other appropriate channels. Customers are encouraged to review this policy periodically for any updates.
By initiating a booking/order with Vidyashilp Academy Fairtrade eCommerce store, customers acknowledge that they have read, understood, and agreed to abide by the terms outlined in this cancellation policy.